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Terms and Conditions

Australian Groomers Safety Standards (AGSS) Website Terms and Conditions

Effective Date: 31.03.2026

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Welcome to the Australian Groomers Safety Standards (AGSS) website. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please discontinue use of the website.

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1. About AGSS Australian Groomers Safety Standards (AGSS) is an organization dedicated to promoting safe, ethical, and professional grooming practices within the Australian pet grooming industry. AGSS provides safety guidelines, resources, and accreditation frameworks to support groomers, salons, educators, and pet owners. Our standards aim to support:-

 

  • Animal welfare

  • Groomer workplace safety

  • Hygiene and sanitation practices-

  • Professional conduct within the grooming industry

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2. Acceptance of Terms By accessing this website you confirm that:

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  • You are at least 18 years old or using the website under supervision.

  • You agree to comply with these Terms and Conditions.

  • You will not use this website for unlawful purposes. AGSS reserves the right to modify these terms at any time without notice.

 

3. Use of Website Users of the AGSS website agree to:- Use information responsibly and ethically- Not copy, reproduce, or distribute AGSS materials without permission- Not misuse the website, attempt hacking, or disrupt services- Not falsely claim AGSS accreditation or endorsement AGSS reserves the right to restrict or terminate access for misuse.

 

4. Intellectual Property

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All website content including:

 

Standards, Certification frameworks, Logos, Training materials, Documents, Images and branding are the intellectual property of Australian Groomers Safety Standards (AGSS) unless otherwise stated. You may not reproduce or distribute materials without written permission.

 

5. Safety Standards Disclaimer

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AGSS provides safety standards and guidance designed to improve professional practices in the grooming industry. However:-

 

  • AGSS does not guarantee the behaviour of animals during grooming.

  • Groomers and businesses remain responsible for complying with all relevant Australian animal welfare laws and workplace safety regulations.

  • The use of AGSS standards is voluntary unless adopted by a business or training provider.

 

6. Professional Conduct and Animal Welfare

 

Members, affiliates, and certified businesses associated with AGSS agree to:-

  • Treat all animals humanely and with respect.

  • Maintain safe grooming environments.

  • Ensure animals are supervised at all times during grooming procedures.

  • Use properly maintained grooming equipment.

  • Follow sanitation and infection control procedures.

 

These principles align with accepted professional grooming standards prioritizing animal safety, hygiene, and humane handling.

 

7. Certification and Membership

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  • If AGSS provides certification or membership programs:

  • Certification does not replace government licensing or regulation.

  • AGSS reserves the right to suspend or revoke certification if standards are not met.

  • Members must maintain professional conduct consistent with AGSS guidelines.

  • Where applicable, additional travel, accommodation, or regional deployment costs may be charged where delivery of certification services requires attendance outside the local service area.

 

All such costs will be disclosed prior to confirmation and may be charged at actual cost or cost plus an administrative fee, as applicable.

 

8. Payment Terms

AGSS offers flexible payment options to support grooming businesses of all sizes.

All audit services must be paid in full prior to scheduling and confirmation of an audit date.

Where a payment plan is agreed:

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  • A deposit may be required to commence the payment plan

  • The remaining balance will be divided into agreed instalments over a short-term period

  • Instalments must be paid on the agreed dates

  • The audit will only be scheduled once the full balance has been received

 

Failure to complete payments:

  • May result in cancellation of the booking

  • Any payments made may be non-refundable where administrative work has commenced

 

AGSS reserves the right to:

  • Withhold audit scheduling until full payment is received

  • Decline or cancel payment plans where necessary

 

All payment arrangements will be confirmed in writing prior to commencement.

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9. Use of AGSS Branding

 

Accredited salons and recognized industry partners may use AGSS logos and branding strictly in accordance with AGSS Logo Usage Guidelines.

Use of AGSS branding must:-

 

  • Accurately reflect current accreditation or partnership status

  • Not be misleading or imply endorsement beyond scope-

  • Comply with all AGSS guidelines

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AGSS reserves the right to request modification or removal of branding where use is deemed inappropriate. Use of branding must cease immediately if accreditation or partnership status is no longer active.

 

10. Change of Ownership Policy

 

AGSS certification is granted to the approved business entity under its current ownership and management. Certification is non-transferable and will be void upon change of ownership. New owners are required to reapply for certification and undergo assessment to ensure compliance with current AGSS standards. Founding Salon status is strictly non-transferable and is retained solely by the original founding member.

 

11. External Links

 

The AGSS website may include links to external websites for educational purposes. AGSS does not: endorse external websites, guarantee the accuracy of third-party content, or accept responsibility for external information or services.

 

12. Limitation of Liability

 

To the maximum extent permitted under Australian law: AGSS shall not be liable for injury to animals or individuals, business losses, misuse of grooming equipment, or misinterpretation of published standards. Users apply AGSS standards at their own discretion and risk.

 

13. Privacy

 

AGSS respects user privacy and handles personal information according to Australian privacy laws. Please refer to our Privacy Policy for information on how personal data is collected, used, and stored.

 

14. Governing Law

 

These Terms and Conditions are governed by the laws of Australia, and any disputes will be subject to the jurisdiction of Australian courts.

 

15. Contact

 

For enquiries about these Terms and Conditions please contact: Australian Groomers Safety Standards (AGSS)

Email: enquiries@groomingsafety.com.au

Website: www.groomingsafety.com.au

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